Walk-in Details Date-28th June to 10th July, Starting Time: 1 PM

Walk-in Details Date-28th June to 10th July, Starting Time: 1 PM

Designation Day Job- Voice Profile Hiring Freshers - Walkin Contact Nidhi

Job Description Job responsibilities are-: 

Take inbound calls

Comprehend customers queries / Complains / Comments

Display empathy/ understanding of the issue/ concern towards customer

Provide quick an effective resolution to the customer's queries

Handling multiple tasks simultaneously

Has a pleasant attitude

Wants to delight customers, above and beyond call of duty

Has a knowledge of customer needs

Is able to communicate clearly, both written and in speech

Talks in a way the customer can understand

Is able to handle complaints, even irate customers

Works accurately and with eye for details

Is able to use automated information systems to analyze the customers situation

Desired Profile WALK-IN INTERVIEWS

Walk-in Days : Monday to Saturday

Walk-in Timing : 10am to 2pm

Please carry all your Educational Documents, Id Proof, Passport Size Photograph, and Experience Letters of all Organization and a copy of your Resume.

Venue :

Noida

Genpact, Plot 21 & 22, ITES SEZ, Sector 135, Tower 8, Ground Floor, Noida

Contact : Manica : 8376812133; Kanika : 8588933869; Neha Sharma : 9899213060 

We have a facility to travel from Botanical Garden Metro Station to Genpact Office, if u wish to avail that please call at the numbers mentioned above.

OR

Gurgaon

Genpact, Plot 22, Sector 18, Udyog Vihar, Gurgaon

Contact : Zeba : 9911271284; Satuti : 9582811066; Neha Rai : 9654492430; Swati : 9711596119; Deepak : 9971847006; 

OR

Delhi 

Genpact, 2nd Floor, DITP Building, Shastri Park, New Delhi

Contact : Nidhi : 8447800476; Jasleen : 9811653798; Shipra : 9582490150

Qualification / Skills

Graduation in any discipline

0 -24 months experience

Freshers shall also be considered

Excellent English reading & writing skills

Fluent in English

Excellent Analytical skills.

Carry-One Updated cv, Original photo ID proof, Passport size photograph n mention "NIDHI" on the top of the CV.

NOTE-(B.tech, MBA, GNIIT, MCA, BCA, CA, CS, ICWA) need not apply.

Experience 0 - 2 Years

Industry Type BPO / Call Centre / ITES

Role Associate/Senior Associate -(NonTechnical)

Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations

Education UG - Any Graduate 

PG - Any Postgraduate 

DOCTORATE - Doctorate Not Required

Location Gurgaon, Delhi, Delhi/NCR

Keywords Voice, Customer Support, Customer Service, Inbound, BPO, ITES, Freshers, custome

Contact Nidhi/Jasleen/Shipra 

GENPACT 

Genpact, 2nd Floor, DITP Building, Shastri Park, N 

NEW DELHI,Delhi,India 110053

Telephone 8447800476,9811653798,9582490150

Website http://www.genpact.com

Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India's largest BPO and Knowledge Services organization, has over 20,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 16,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur. Genpact provides a world class working environment and opportunities for career enhancement through focused training and rotations in different functions. Genpact also provides benefits such as medical, accident and life insurance, transport and round-the-clock medical facilities.Genpact was also recently named the 3rd best company to work for in India in the Business Today 10 Best Companies to work for in India survey. Genpact also topped the list of companies in the Dataquest 2005 BPO Company rankings.You can read more about Genpact at http://www.genpact.com.