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CTS BPO Hiring Tech Support Voice Professionals - 2 to 5yrs Exp
by Cognizant Technology Solutions India Ltd in Hyderabad / Secunderabad
Experience: 2 to 5 years
Openings: 100
Job Description
Experience working in a client-facing technical service environment, preferably supporting web-based products.
Ability to absorb complex technical concepts and communicate them to a non-technical audience.
Strong collaboration, leadership, organization and the ability to work well in teams are required.
Demonstrated creative problem-solving approach and strong analytical skills.
BA/BS (In lieu of degree, 4 years relevant work experience).
2 years relevant work experience, including strong customer service experience and/or proven technical expertise.
Strong communication skills are a must for this role
Internet Savvy ( resources who can talk in terms of e commerce, online sales+support (ebay,amazon), Online tech support , live chat etc
Salary:Not Disclosed by Recruiter
Industry:BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category:Voice
Role:Associate/Senior Associate -(Technical)
Keyskills:Senior Support Executive, Technical Support
Desired Candidate Profile
Education:(UG - Any Graduate - Any Specialization) AND (PG - Any Postgraduate - Any Specialization) AND ( Doctorate - Doctorate Not Required)
10+2+3 year graduation/3 year Diploma year education pattern( Provisional & Degree Certificate is mandatory)
Prior International BPO experience Technical /Customer Support is Mandatory
Willingness to work for night shifts is mandatory
Relieving letters from previous employers is mandatory
Good communication skills
Interview Date : 29-June-2013
Interview Time: 10AM To1PM
Drive Venue:
DLF Building,
Phase 1, 1st Floors
Plot No: 129,130,131,132-SEZ,
APHB Colony,, Gachibowli.
POC: Naresh Seipuri
Company Profile
Cognizant Technology Solutions India Ltd
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 50 delivery centers worldwide and approximately 149,000 employees as of September 30, 2012, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top-performing and fastest growing companies in the world.
Visit us online at www.cognizant.com for more information.
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