03:29
Unknown
Windows System Administrator
by IBM India Pvt. Limited in Chennai
Experience: 8 to 12 years
Openings: 2
Job Description
IBM is a leader in the global and Indian IT space and is the world s largest IT services and consulting provider. It is one of India s leading software services players.
We recruit high caliber, dedicated professionals to deliver innovative solutions to exceed our clients expectations.
Presently we are hiring for Citirx Subject Matter Expert
JOB DESCRIPTION-
"# Role of the System Administration is to perform day to day support on the server like administration, housekeeping, maintenance, upgrade of OS, supporting Hardware problems co-ordination with Vendors, performing Security related controls and checks.
## Duties & Responsibilities:
# Exp : Rel -8+yrs , Total - 10+yrs
# Upgrade and Maintain OS Versions.
# Managing the Calls like production Node, Domain controller down, File system corruption on production server and production major H/W failure.
# RCA preparation and meeting SLA for RCA submission.
# Planning and implementing fixes / Patches
# Escalation of Disk management task on production system from L2 team.
# Complex Health Checking.
# Citrix related issues , affecting significant no. of users
High-end changes like change in cluster, hardware replacement, software/driver Upgradation on production systems.
# Analyze Problems & escalate to appropriate Levels.
# Act on Day to Day House Keeping tasks by using tools & scripts
# To able to perform in 24 x 7 Environment in shift roaster
# To able to attend calls on Oncall basis whenever assigned
# Work with Change & Problem Management Tools
# Create regular reports for Management requirements.
# Problem determination and resolution within Expected time frame.
# Perform Root Cause Analysis for the incidents.
# Identify and recommend improvements to existing processes.
# Escalations handling.
# Coordination with Server managers/other teams.
# Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems.
# Adhere to all the account specific technical as well as general process / procedures.
# Ensure the Service Requests and all pre-requisite checks are followed deligently.
##Technical:
# Adequate Knowledge of MS Patching and resolving the security based problems.
# Practical experience on Client Backup tools like TSM, Veritas, Arc server etc.,
# Knowledge of Citrix, VM ware and remote server support is an added advantage.
# Trouble shooting server based problems with root cause analysis.
# Problem solving Capability in IBM,HP and Dell Hardware.
# Experience in handling customer base environment of more than 50 servers will be essential.
# Good Understanding of trouble shooting & Server based Commands
# General Knowledge of Storage, Networking and backup devices
# Experience on the following layered products( in one will be Mandatory, more than two will be an added advantage)
- DNS
- DHCP
- WINS
- TCP/IP
- IIS & FTP
# Strong concepts of TCP / IP
# In depth Knowledge & Experience of managing complex tasks like :
- File / Directory Permissions
- Logical Volume Manager
- OS & layered product Installation
- Patch Management Planning & Installation
- Managing backup in products like Tivoli storage management.
- Creating WMI Scripts for Automating the manual tasks
## General Skills:
# Good Communication(Oral & Written) skills is essential
# Experience in managing team size of 3 to 5 members of Junior administrators.
# Ability to quickly analyze & diagnose the problem
# Hardworking, Ready to learn and drive to achieve
# To participate & Work with Local & Global Team
# Ready to take additional challenges
# Ability to acquire skills & keep them updated
# Ability to articulate and compare alternative approaches
# Creativity and Judgment applied to professional, technical or operational problems
# Independently generates solutions based on analytical, technical skills and business knowledge
# Provide advice in Technical / Operational Issues
# Knowledge of ITIL or equivalent processes.
# Qualification & Experience:
- Engineering Degree from Premier Institute(Electronics, Computer Science etc.,
OR
- Bachelor of Computer Science/Bachelor of Science/Equivalent Degree
OR
- Diploma in Computer
## Work Location : Chennai
Salary:
Not Disclosed by Recruiter
Industry:
IT-Hardware & Networking
Functional Area:
ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category:
Voice
Role:
Team Leader -(Technical)
Keyskills:
Windows Administration, Windows Troubleshooting
Desired Candidate Profile
Education:
(UG - Any Graduate - Any Specialization) OR (PG - Any Postgraduate - Any Specialization, Post Graduation Not Required) AND ( Doctorate - Doctorate Not Required)
Please refer to the Job description above
Company Profile
IBM India Pvt. Limited
https://jobs3.netmedia1.com/cp/search.jsp?trac=hp_in&jobati
IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.
IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry - and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies.
The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.
To know more about business units at IBM India, click on the 'About Us' link above.
Contact Details
Recruiter Name:
Kumar Abhishek
Contact Company:
IBM India Pvt Limited
Address:
outer ring road, nagwara Bangalore 45 BANGALORE,Karnataka,India
by IBM India Pvt. Limited in Chennai
Experience: 8 to 12 years
Openings: 2
Job Description
IBM is a leader in the global and Indian IT space and is the world s largest IT services and consulting provider. It is one of India s leading software services players.
We recruit high caliber, dedicated professionals to deliver innovative solutions to exceed our clients expectations.
Presently we are hiring for Citirx Subject Matter Expert
JOB DESCRIPTION-
"# Role of the System Administration is to perform day to day support on the server like administration, housekeeping, maintenance, upgrade of OS, supporting Hardware problems co-ordination with Vendors, performing Security related controls and checks.
## Duties & Responsibilities:
# Exp : Rel -8+yrs , Total - 10+yrs
# Upgrade and Maintain OS Versions.
# Managing the Calls like production Node, Domain controller down, File system corruption on production server and production major H/W failure.
# RCA preparation and meeting SLA for RCA submission.
# Planning and implementing fixes / Patches
# Escalation of Disk management task on production system from L2 team.
# Complex Health Checking.
# Citrix related issues , affecting significant no. of users
High-end changes like change in cluster, hardware replacement, software/driver Upgradation on production systems.
# Analyze Problems & escalate to appropriate Levels.
# Act on Day to Day House Keeping tasks by using tools & scripts
# To able to perform in 24 x 7 Environment in shift roaster
# To able to attend calls on Oncall basis whenever assigned
# Work with Change & Problem Management Tools
# Create regular reports for Management requirements.
# Problem determination and resolution within Expected time frame.
# Perform Root Cause Analysis for the incidents.
# Identify and recommend improvements to existing processes.
# Escalations handling.
# Coordination with Server managers/other teams.
# Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems.
# Adhere to all the account specific technical as well as general process / procedures.
# Ensure the Service Requests and all pre-requisite checks are followed deligently.
##Technical:
# Adequate Knowledge of MS Patching and resolving the security based problems.
# Practical experience on Client Backup tools like TSM, Veritas, Arc server etc.,
# Knowledge of Citrix, VM ware and remote server support is an added advantage.
# Trouble shooting server based problems with root cause analysis.
# Problem solving Capability in IBM,HP and Dell Hardware.
# Experience in handling customer base environment of more than 50 servers will be essential.
# Good Understanding of trouble shooting & Server based Commands
# General Knowledge of Storage, Networking and backup devices
# Experience on the following layered products( in one will be Mandatory, more than two will be an added advantage)
- DNS
- DHCP
- WINS
- TCP/IP
- IIS & FTP
# Strong concepts of TCP / IP
# In depth Knowledge & Experience of managing complex tasks like :
- File / Directory Permissions
- Logical Volume Manager
- OS & layered product Installation
- Patch Management Planning & Installation
- Managing backup in products like Tivoli storage management.
- Creating WMI Scripts for Automating the manual tasks
## General Skills:
# Good Communication(Oral & Written) skills is essential
# Experience in managing team size of 3 to 5 members of Junior administrators.
# Ability to quickly analyze & diagnose the problem
# Hardworking, Ready to learn and drive to achieve
# To participate & Work with Local & Global Team
# Ready to take additional challenges
# Ability to acquire skills & keep them updated
# Ability to articulate and compare alternative approaches
# Creativity and Judgment applied to professional, technical or operational problems
# Independently generates solutions based on analytical, technical skills and business knowledge
# Provide advice in Technical / Operational Issues
# Knowledge of ITIL or equivalent processes.
# Qualification & Experience:
- Engineering Degree from Premier Institute(Electronics, Computer Science etc.,
OR
- Bachelor of Computer Science/Bachelor of Science/Equivalent Degree
OR
- Diploma in Computer
## Work Location : Chennai
Salary:
Not Disclosed by Recruiter
Industry:
IT-Hardware & Networking
Functional Area:
ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category:
Voice
Role:
Team Leader -(Technical)
Keyskills:
Windows Administration, Windows Troubleshooting
Desired Candidate Profile
Education:
(UG - Any Graduate - Any Specialization) OR (PG - Any Postgraduate - Any Specialization, Post Graduation Not Required) AND ( Doctorate - Doctorate Not Required)
Please refer to the Job description above
Company Profile
IBM India Pvt. Limited
https://jobs3.netmedia1.com/cp/search.jsp?trac=hp_in&jobati
IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.
IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry - and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies.
The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.
To know more about business units at IBM India, click on the 'About Us' link above.
Contact Details
Recruiter Name:
Kumar Abhishek
Contact Company:
IBM India Pvt Limited
Address:
outer ring road, nagwara Bangalore 45 BANGALORE,Karnataka,India
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