Technical Support Associate - GPSD in India

Technical Support Associate - GPSD in India

Job Description: Ability to identify basic hardware parts and aware of basic hardware concepts # User level familiarity with at least one e- mail client - Outlook, Notes etc. # Skilled in commercially standard software applications and major desktop operating systems. # Awareness of basic networking concepts and technologies. # Questioning skills / probing skills, as relevant to the issue and level of the caller Eligibility Criterion # Bachelor's Degree/ Diploma # Flunecy In Communications Skills (both spoken and written)/ soft skills Additionalinformation # Working in shifts is a mandate. Candidates applying and selected for the job will be expected to work in shifts - including evening and night shifts. Shifts will 24x7 in nature and can vary depending on geographies supported * Total 3 to 5 years of work experience required

Desired Profile Please refer to the Job description above

Experience 3 - 8 Years

Industry Type IT-Software / Software Services

Role System Security

Functional Area IT Software - Network Administration, Security

Education UG - Any Graduate - Any Specialization 

PG - Any Postgraduate - Any Specialization 

DOCTORATE - Any Doctorate - Any Specialization, Doctorate Not Required

Location Bengaluru/Bangalore, Hyderabad / Secunderabad

Keywords Technical Operations Analyst, Global Process Services Delivery

Contact . 

Website http://www.ibm.com/in/en/

Reference GPSD-0587409