Jobs in Genpact freshers openings

Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India's largest BPO and Knowledge Services organization, has over 20,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 16,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur. Genpact provides a world class working environment and opportunities for career enhancement through focused training and rotations in different functions. Genpact also provides benefits such as medical, accident and life insurance, transport and round-the-clock medical facilities.Genpact was also recently named the 3rd best company to work for in India in the Business Today 10 Best Companies to work for in India survey. Genpact also topped the list of companies in the Dataquest 2005 BPO Company rankings.You can read more about Genpact at http://www.genpact.com.

Jobs in Genpact freshers openings

Designation     Ites / Bpo: UK / Australian Shift : Hiring Freshers & Experienced - 140 Opening(s)

Jobs in Genpact freshers openings
Job Description    

    Take inbound calls
    Comprehend customers queries / Complains / Comments
    Display empathy/ understanding of the issue/ concern towards customer
    Provide quick an effective resolution to the customer's queries
    Handling multiple tasks simultaneously
    Has a pleasant attitude
    Wants to delight customers, above and beyond call of duty
    Has a knowledge of customer needs
    Is able to communicate clearly, both written and in speech
    Talks in a way the customer can understand
    Is able to handle complaints, even irate customers
    Works accurately and with eye for details
    Is able to use automated information systems to analyze the customers situation

Desired Profile    

Walk-In Interviews:

 

Days  : Monday to Saturday

Time: 10am to 4 pm

Address: 8th Floor, DITP Building, Shastri Park, New Delhi.

Contact Details : 9953445555 / 9953777532 / 8826278654 / 9899870919

Email: careers.ncr@genpact.com.

 

Qualification / Skills

    Graduation in any discipline
    0 -24 months experience in Call Center - US / Australian Process
    Freshers shall also be considered
    Excellent English reading & writing skills
    Fluent in English
    Excellent Analytical skills
    Willing to work extended hours if required
    Willing to work in night shifts

Experience     0 - 3 Years
Industry Type     BPO, Call Centre, ITeS
Role     Associate/ Senior Associate -(NonTechnical)
Functional Area     ITES, BPO, KPO, LPO, Customer Service, Operations
Education     UG - B.Com - Commerce, B.A - Any Specialization, B.B.A - Management, BHM - Hotel Management, B.Sc - Any Specialization
PG - Post Graduation Not Required
DOCTORATE - Any Doctorate - Any Specialization, Doctorate Not Required
Compensation:     INR 1,50,000 - 2,75,000 P.A
Location     Delhi/NCR
Keywords     Voice, Customer Support, Customer Service, Inbound, BPO, ITES, Freshers, customer care, customer support executive
Contact     Hiring Team
GENPACT
Telephone     9953777532
Email     careers.ncr@genpact.com
Website     http://www.genpact.com
Jobs in Genpact freshers openings
Jobs in Genpact freshers openings