BPO / ITES : Process Associate / Process Developer - UK / AUS Shift by GENPACT in Gurgaon, Delhi/NCR Experience: 0 to 5 years

BPO / ITES : Process Associate / Process Developer - UK / AUS Shift

by GENPACT in Gurgaon, Delhi/NCR

Experience: 0 to 5 years

Openings: 15

 

Applicants need to go to the venue mentioned or call on the number provided below

Job DescriptionSend me Jobs like this

Customer Service(inbound only) 

Display empathy/ understanding/ concern towards customers

Be fluent in free speech - Predominantly English

Wants to delight customers, above and beyond the call of duty

Is able to communicate clearly

Is able to handle complaints , even when handling unpleasant customers

Works accurate and with eye for detail

Has a pleasant, friendly style

should be comfortableto work in semi-day shift.

Salary:Additional Monthly Performance Linked Incentive and Annual Performance Linked Bonus

Industry:BPO / Call Centre / ITES

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Back Office/Web/Transaction Processing

Role:Associate/Senior Associate -(NonTechnical)

Keyskills:Process Associate, inbound, Customer Service

Desired Candidate Profile

Education:(UG - B.Com - Commerce, B.A - Any Specialization, B.B.A - Management, B.Sc - Any Specialization, BHM - Hotel Management, B.Ed - Education, Diploma - Any Specialization) AND (PG - MBA/PGDM - Any Specialization) AND ( Doctorate - Doctorate Not Required)

WALK-IN INTERVIEWS

Walk-in Days : Monday to Saturday

Walk-in Timing : 11 am to 2 pm

Please carry all your Educational Documents, Id Proof, Passport Size Photograph, and Experience Letters of all Organization and a copy of your Resume.

Venue :

Gurgaon

Genpact, Plot 22, Sector 18, Udyog Vihar, Gurgaon

Contact : Stuti : 9582811066 Or mail your profile at satuti.sonia@genpact.com.

or Directly walk-in our office and mention my name( STUTI )  as a refernce on the resume.

Company Profile

GENPACT 

http://www.genpact.com

Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India's largest BPO and Knowledge Services organization, has over 20,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 16,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur. Genpact provides a world class working environment and opportunities for career enhancement through focused training and rotations in different functions. Genpact also provides benefits such as medical, accident and life insurance, transport and round-the-clock medical facilities.Genpact was also recently named the 3rd best company to work for in India in the Business Today 10 Best Companies to work for in India survey. Genpact also topped the list of companies in the Dataquest 2005 BPO Company rankings.You can read more about Genpact at http://www.genpact.com.

Contact Details

Recruiter Name:Stuti

Contact Company:GENPACT

Address: Genpact, Plot 22, Sector 18, Udyog Vihar, Gurgaon GURGAON,Haryana,India

Telephone:9582811066