02:54
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Walkin Interviews- 22nd to 26th July Phone Banking Officer (andheri)
by IndusInd Bank in Mumbai Suburbs, Mumbai
Experience: 0 to 5 years
Salary: INR 1,00,000 - 3,00,000 P.A
Opening(s): 50
Job Description
Dear candidates,
IndusInd Bank has urgent opening for Phone Banking Officer.
Interview Venue:
Contact Person:- Shweta Nandrajog
Date / Day 22nd July to 26th July 2013
Time 10.30 AM To 4 PM
Venue IndusInd Bank, Dhanasingh Compound, Ground floor, JB Nagar, Vazir Class Lane, Andheri East, Mumbai - 59
1. Answer inbound calls and assist customers with their Queries/Request/Complains
2. Raise Request & Complaints on behalf of the customer in the CRM tool
3. Generate leads and educate customers about new products & their benefits
4. Maintain and adhere to compliance guidelines
5. Capture problem indicators, highlight and suggest improvement
6. Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy
7. Maintain adequate knowledge levels on products, processes and systems used
8. Ensure sales target are met.
Regards,
Namita Rane
Salary:
INR 1,00,000 - 3,00,000 P.A. other
Industry:
Banking / Financial Services / Broking
Functional Area:
Financial Services, Banking, Investments, Insurance
Role Category:
Retail/Personal Banking
Role:
CRM/Phone/Internet Banking Executive
Keyskills:
Customer Servicing, Customer Calling, customer service, Phone Banking, phone banking officer, customer care executive, telecaller, Inbound Calls Handling, inbound process, Client Servicing, Client Interaction, client servicing
Desired Candidate Profile
Education:
(UG - Any Graduate - Any Specialization) OR (PG - Any Postgraduate - Any Specialization, Post Graduation Not Required) OR ( Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required)
Educational Qualification: Minimum Graduate
Experience: -0 - 5 years in a similar profile, preferably in Banking Process
Language Proficiency: Should be proficient in English & Hindi,
Skills:
1. Excellent verbal communication skills
2. Good problem solving skills
3. Ability to comprehend, capture as well as interpret basic customer information
4. Ability to work under pressure
5. Strong customer service focus
6. Knowledge of banking/cards preferred
7. Telephone etiquette
Company Profile
IndusInd Bank
http://www.indusind.com
IndusInd Bank Ltd. is a Customer-focused, technology-based, ISO 9001:2000 certified new generation private sector Bank with ambitious growth plan is looking for the following position.
Contact Details
Recruiter Name:Team HR
Contact Company:IndusInd Bank
by IndusInd Bank in Mumbai Suburbs, Mumbai
Experience: 0 to 5 years
Salary: INR 1,00,000 - 3,00,000 P.A
Opening(s): 50
Job Description
Dear candidates,
IndusInd Bank has urgent opening for Phone Banking Officer.
Interview Venue:
Contact Person:- Shweta Nandrajog
Date / Day 22nd July to 26th July 2013
Time 10.30 AM To 4 PM
Venue IndusInd Bank, Dhanasingh Compound, Ground floor, JB Nagar, Vazir Class Lane, Andheri East, Mumbai - 59
1. Answer inbound calls and assist customers with their Queries/Request/Complains
2. Raise Request & Complaints on behalf of the customer in the CRM tool
3. Generate leads and educate customers about new products & their benefits
4. Maintain and adhere to compliance guidelines
5. Capture problem indicators, highlight and suggest improvement
6. Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy
7. Maintain adequate knowledge levels on products, processes and systems used
8. Ensure sales target are met.
Regards,
Namita Rane
Salary:
INR 1,00,000 - 3,00,000 P.A. other
Industry:
Banking / Financial Services / Broking
Functional Area:
Financial Services, Banking, Investments, Insurance
Role Category:
Retail/Personal Banking
Role:
CRM/Phone/Internet Banking Executive
Keyskills:
Customer Servicing, Customer Calling, customer service, Phone Banking, phone banking officer, customer care executive, telecaller, Inbound Calls Handling, inbound process, Client Servicing, Client Interaction, client servicing
Desired Candidate Profile
Education:
(UG - Any Graduate - Any Specialization) OR (PG - Any Postgraduate - Any Specialization, Post Graduation Not Required) OR ( Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required)
Educational Qualification: Minimum Graduate
Experience: -0 - 5 years in a similar profile, preferably in Banking Process
Language Proficiency: Should be proficient in English & Hindi,
Skills:
1. Excellent verbal communication skills
2. Good problem solving skills
3. Ability to comprehend, capture as well as interpret basic customer information
4. Ability to work under pressure
5. Strong customer service focus
6. Knowledge of banking/cards preferred
7. Telephone etiquette
Company Profile
IndusInd Bank
http://www.indusind.com
IndusInd Bank Ltd. is a Customer-focused, technology-based, ISO 9001:2000 certified new generation private sector Bank with ambitious growth plan is looking for the following position.
Contact Details
Recruiter Name:Team HR
Contact Company:IndusInd Bank
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