Urgent Jobs NOC Manager - IT Company
by CampusEAI (India ) Pvt Ltd in Gurgaon, Delhi/NCR
Experience: 9 to 14 yrs. | Openings : 2
Job Description
8 plus years of total experience in from Technical to leadership position in Infrastructure Management, managing operations, support and maintenance in industry verticals like Telecommunication, Banking & Insurance, IME and retail
At least three years of mentoring and managing team of 30 40 team members.
Strong leadership quality with mentoring capabilities
Process orientation with capability to develop and monitor continuous improvement plans
Strong vendor and program management experience for large scale operations
Strong written/verbal communication skills
Lead and direct others in all aspects of IT programs & projects supporting the business
IT Infrastructure Operations experience (server and network management; data warehouse; storage; technical, telecommunication, help desk, and desk side support; security architecture)
Experience of handling 24 X 7 SLA based global support operations
Demonstrated ability to provide strategic leadership, driving long-range thinking about business and operations strategy and inspiring others to work towards that
Proven ability to lead, coach and provide leadership to staff, including development of goals, objectives and performance success criteria
Experience in working with internal and external auditors and senior IT leadership.
Demonstrated competency in strategic thinking with strong abilities in relationship management
Demonstrated competency in developing effective solutions to diverse and complex business problems
Responsible for Process Improvement in managing the IT infrastructure and applications in both production and non-production environments
Manage expectations of various stake holders in the customer organization/Business Unit
Responsible for all the cross skills and trainings
Enhance maximum skills set with the team members
Responsible for revision of internal SLA and dependencies within the project
Building a strong second Line to lead respective projects in terms of Operations
Monitoring, troubleshooting & Analyzing network issues through What's up Gold Professional & HP ovo.(Monitoring Tool)
Analyzing, Raising & Reporting Severity issue
Understanding of IM delivery policies and strategies, as well as financial, human resource, and contractual policies and strategies which influence IM Outsourcing technical solution development
Performing and Managing daily health check-up
Technically:
MCIPT / MCSE and Red Hat certification (RHCE) certification
Good understanding and knowledge of ITIL V3 / CMMI 3 or 5 standards
At least two Process Optimization in his earlier experience
Understanding of SixSigma, Yellow belt, Green belt orientation.
Regards ,
Kapil Rana
9999092808
Salary:
Best in the Industry
Industry:
IT Software, Software Services
Functional Area:
Application Programming, Maintenance
Role Category:
Senior Management
Role:
Head/ VP/ GM-Technology(IT)/ CTO
Keyskills:
Manager, NOC, Cloud Computing, Server Monitoring, Web Server, linux, network operation center, gnoc, network operations, network operations center, solaris, grid computing, application server
Desired Candidate Profile
Education:
(UG - Any Graduate - Any Specialization, Graduation Not Required) AND (PG - Any PG Course - Any Specialization, Post Graduation Not Required) AND ( Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required)
Please refer to the Job description above
Company Profile
CampusEAI (India ) Pvt Ltd
http://www.campuseai.orgAbout Company (
www.campuseai.org )
CampusEAI Consortium creates myCampus, a Cloud-based SaaS Student Portal, Faculty & Staff Portal, Alumni Portal, Prospective Student Portal, Parent Portal, Single Sign-On, Web Content Management, Alerts, ePortfolio, Learning Management and Mobile. myCampus is used by over 1,500,000 guests, prospective and current students, parents, faculty, staff and alumni at over 250 K-12 and higher education institutions worldwide including University of Arizona, Albany State University, University of Maine at Farmington, University of North Carolina Wilmington, Curry College, Staffordshire University, and Australia National University.