Satyam BPO Job openings Non-voice Technical Process, Fresher and Senior Technical Support in Hyderabad / Secunderabad
Job Description :
Non-Voice Process technical support (ISP).
Openings for Experienced and Fresher.
Experienced in any non voice process can also apply
Special drive for freshers 10+2, B.Com, B.Sc, B.A, B.Tech
looking for immediate joinee only.
Carry One Updated Resume, Two Passort Size Photos, One Govt Valid Id Proof (Original) and copy of this job post mandatory*
Job description and activities involved
In this role it is expected that the Technical Support Associate handles chat with customers requiring assistance.
The Customer Support Associate needs to use defined escalation path at appropriate times for timely customer issue resolution.
The associate needs to have a clear understanding of the support policies & Call quality requirements and should be able to deliver appropriate solution ensuring customer satisfaction.
Typing skill minimum 38wpm.
Flexible to work in Nite Rotation shifts.
Qualification : 10+2, Graduation B.Com, B.Sc, B.A, B.Tech
Contact Person : Suresh
Address:
Tech Mahindra BSG Ltd.,
Special Economic Zone
Ground Floor, Tower SEZ,
Hitech City, Beside:ORACLE building, OPP:ANANTH TECHNOLOGIES
Madhapur, Hyderabad
Salary:INR 2,00,000 - 3,50,000 P.A
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category:Back Office/Web/Transaction Processing
Role:Associate/Senior Associate -(Technical)
Keyskills:Bpo Non Voice, n voice, n voice
Desired Candidate Profile
Education:(UG - B.Com - Commerce, B.Sc - Any Specialization, Graduation Not Required, Other Graduate, Diploma - Any Specialization, B.A - Any Specialization, B.B.A - Management, B.Ed - Education, B.Tech/B.E. - Any Specialization) AND (PG - Any Postgraduate - Any Specialization) AND ( Doctorate - Doctorate Not Required)
Please refer to the Job description above
Company Profile
Satyam BPO Limited
Leveraging the Satyam heritage of technology and consulting excellence, Satyam BPO has developed one of the widest suites of BPO service offerings. We offer the complete spectrum of Outsourcing consulting, solutions and services to multiple industry verticals.
Our value-enhancing solutions and services are designed to not just cut costs, but drive measurable business value into the enterprise. We have the capability to sit across the table with our clients and define the Outsourcing strategy for them: Which operational services to Outsource; which to retain, competencies to secure, so on and so forth.
Satyam BPO has proven full-service expertise for multiple industries including Insurance & Healthcare, Pharma, Banking & Finance, Manufacturing & Automobile, Media & Telecom, Animation and Energy & Power. Among the services we offer are ? Claims Processing, Policy Issuance and Premium Accounting. We also offer front office services like Contact Centers for Customer Service, Product Support and Helpdesk services. Additionally, we offer back office processes in the areas of Accounting, HR and other transaction-intensive activities.
As the world?s first eSCM Level 4 BPO service provider, our global delivery standards have resulted in multiple long-standing client relationships with Fortune 500 companies, besides giving us a clear differentiation in the marketplace.
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